A-Franchi Health

[name removed] was outstanding. Helpful, responsive and caring. Lisa in the memory care unit showed so much compassion and patience towards all the memory care residents. The staff in memory care were always available to care for my Mom. Great job by all.

I would 100% recommend this facility to others. The food is phenomenal. The staff is always attentive to all demands in and out of the room. The facility is very clean. There are plenty of daily activities for all to enjoy. I will also add that [name removed] , GM , is the nicest, easiest person to deal with in going through this process. From touring, pricing, availability. He makes the process enjoyable.

It's very clean and beautiful there the surroundings make it peaceful there's just enough people there but not to many that my mom doesn't feel alone and I get the sense that everyone there is doing their best. She really likes it and every time I go I'm impressed with everything they do for the seniors there, and the surroundings

We are overall very satisfied with each step of the onboarding process. The marketing/move in director is wonderful and he truly went above and beyond. We are so glad to have Grove Manor Estates as the place for our mom. I would definitely recommend to other families.

The warmth of the staff stood out to me at this facility. I would recommend this facility to family and friends.

Grove Manor Estates is a beautiful facility and they do a wonderful job making sure the residents are engaged and participating. If they see someone that has not come to the activities or dining hall, the staff go to check on them and ask them questions to see if anything is wrong. They never ignore someone's needs and they never hesitate to call families no matter how big or small an update might be. The apartments are spacious and easily accessible. They have different layouts to accommodate needs, some are big enough to fit a kitchen table and couches. Our moms favorite thing is when they take all the residents downstairs to listen to a gentlemen sing and play the piano. They also have bingo, board games, word games and painting classes. They also will put a question on a white board to help engage the residents intellectually. For instance once question the other day was "what would you use for a toothbrush if you didn't have one?" We appreciate the new things they come up for to engage the residents.

We toured with Grove Manor Estates and everyone was very friendly, but the facility itself looked outdated. I think for the right person this would be a great fit, but it was just not the right place for my loved one and what we were looking for.

The staff is amazing. They are very welcoming and friendly, and willing to help in any way they can. The general feeling and culture there is very warm. My mom is in a really great place. She's made a ton of friends already. She likes the food. They keep the residents busy. They've been able to do this really well, given the fact that Covid is still going on. I know lots of places are having a hard time finding workers and everything. But I think they're doing a really good job, despite all the challenges that Covid brings.

There wasn't anything that i didn't really like. The only thing that i did not care for was that the memory care was on the second floor and he would have had to get taken down the elevator to go anywhere. The tour guide was very upfront and helpful.

My parents were starting to grumble after a week or two that they didn't like it there, they didn't like the person who was sitting with them at dinner. They thought it was just a bunch of old people there. So they decided to leave and had a record short stay there. But I thought it was a very good facility. I contacted the dining room manager about the dining issue, and they corrected it immediately. All this happened over a holiday vacation weekend, but as soon as they came back, they got back to me. I met with eh director and the head nurse, and they sent a psychologist to go talk to my parents. They were all wonderful. It was just my parents that were difficult.

I would recommend the community to others for their loved ones. The overall care and concern for the residents stand out to me. My loved one likes the food and looks forward to the desserts. They have concerts, singing, exercise, classes, arts and crafts, games, and more for the residents to choose from.

This facility felt like a vacation resort. It was beautiful. The individual rooms were large with wonderful windows. The common areas were elegant.

During the three months our loved one was there they were wonderful. We really liked the place, the rooms were nice and everyone was friendly. Due to covid the food was being delivered to the rooms and at times it was served cold. For awhile he was able to eat lunch in the dining room and he did seem to really like the food then. They did have activities like bingo, our loved one just did not always participate.

It was lovely and had every thing she needs. Price was too high for her.

I love the Grove Manor in Braintree for my mother. I was very concerned and worried about if I was doing the right thing about placing my mother in the memory care unit at Grove Manor. I soon realized how much she needed it and the care she gets is exceptional. The activities director there treats each resident as if they are her own parents. She is continually keeping them active with crafts, parties, music, etc... The staff from the receptionist to the CNA's, the nursing staff, the director and so on are wonderful people. The residence is clean, well run, organized and most of all warm hearted. I couldn't be more please with Grove Manor in Braintree, MA

My mother needed to move out of her home that she had lived in for 60 years and spent more than two years visiting possible residences. Grove Manor is expensive, but proves the saying, "You get what you pay for." The buildings are elegantly and tastefully decorated and the buildings and grounds are beautifully maintained. The residents are friendly and welcoming to newcomers. There are 60 people living in the independent living building, the Glen, which is small enough so that everyone knows your name and large enough to provide social interaction. They offer a variety of activities and trips, listed on a weekly schedule. The apartments are spacious and light-filled. There are so many services included that it is like living in a hotel, but with neighbors. The food in the dining room is consistently excellent, and the young people who serve the residents are kind, cheerful, and helpful. All of the staff we have encountered are genuinely caring and respectful of the residents.

This is a great community. We really liked this community but it was too expensive for our budget. The community is very nice and beautiful. They provided excellent care and the staff was very friendly. If money is not a big concern then I would recommend this community.

My loved one is enjoying their time here, and feels at home. This has worked out perfect for us. [name removed] was wonderful to work with, and she decided to leave. My loved one enjoys the food available. There are lots of activities available for the residents to choose from to participate in. This makes the family feel safe knowing our loved one is here.

The people are great, they are responsive to all of our needs. The new nursing director is phenomenal and they call us anytime there is ever an issue with our loved one. They really are on top of everything, we are really impressed with them and they are doing a great job during covid. All of the people we come into contact with are wonderful, friendly and accommodating.

My ( now 98 year old) mom has been there about 10 years. 1st in their Independant Living section,"The Glenn" in her studio apt there. Then around 7 years ago, needing more care, to a studio in "The Grove" section . Now in the "Woodlands" section for Alshiemers & others, needing more care. I can't say enough good things about them. Cost varies widely depending on which section & which accomedations within those sections. ie 2 bedroom, 1 bedroom or studio.