Ardent Senior Living

We chose Birchwood Suites because they had the memory care unit as my MILs dementia and behavioral issues got her kicked out of her previous facility. But it seems that the drs at Birchwood got her medication figured out and she is doing so well she doesn't need to be in the memory unit anymore The staff is amazing and they take great care of my mother in law.

Rosewood on the Sound is located in Bayville Ny. A transportation service for an affordable fee picked up my aunt, accompanied by a friendly staff member making the transfer a pleasant one. Upon arrival staff were welcoming and friendly and assisted my aunt in setting up her room. The Location is lovely overlooking the sound and staff made my aunts transition to a new environment an easy one.

A place to say home is my home and the care giving is just the way to say. This is my home and I can be taken care of in my home. I. have chosen with the care that is provided by the entire staff and all residents that live here With the attention given to ensure that the best a living arrangement is for the residents to feel like they are at home.

The head RN and staff are all wonderful. Hope below will tell you how families love Sutton. Sutton started out as assisted living not full care. But the original families that were there were all very happy with the care their aging parents received. So when Sutton couldn't care for the parents a anymore, the families begged the facility to expand to full care. The facility is all 1 floor, so no stairs. Has a very nice patio too. MD, APN OT, PT are all available if needed I believe they have hairdressers come as well. My mother was not eating or drinking when she got there. We thought she was end stage. But the staff got her to be alive again So every day is a blessed day.

Went on a tour about 3 months ago , and the administrator was amazing. She was very informative and the staff was kind. I moved my father in and have had no troubles. My father loves it, and my family that visits often loves it. We can’t wait for the summer and all the parties going on. Definitely wills Recommend to others.

What we like most about the Birchwood Suites is that they take care of the patient in house and we don't receive phone calls that they can't give the patient the care that they need (that happened at the last facility she was placed at). Based on the experience we have had so far, we would absolutely recommend them to other families!

My family placed my uncle in this facility going on 1 year in April. I have not had any issues with the staff as of yet. My family were notified each time anything changed with his care. I would continue to refer this facility to people that i know.

There is no complaints about the food. We picked this community, because it is very close to my father, and very affordable. The staff is very friendly and help to take care of my loved one. I would recommend to other families.

My dad has been at Birchwood for over 2 years and I am very happy with the care he receives. The staff is wonderful and take the time to develop relationships with the residents. They bring in entertainment for the residents. It’s like a family. So happy we selected Birchwood for my dad.

Birchwood Suites is a lovely warm caring assisted living community. Its clean, comfortable, well-furnished and great food with caring staff. They have an Enhanced License so your loved can age in place. Their pricing is fair, and they don't charge for everything separately. It's one price. I have my relative there and I am VERY HAPPY!!! Great Affordable choice. Thank you, Birchwood Suites!!!

This would be the best decision to place your loved one in this community. You can feel confident in the care that your loved one will receive. This is a beautiful and bright community. I would recommend the community to others for their loved ones. My loved one is doing so much better after being in the community. The staff communication with the family is very good. There are three meals a day served and snacks provided to the residents. The family is able to bring in snacks as well, and the staff will give these to your loved one. My loved one has made friends since being in the community, and is happy here. There are activities available for the residents to engage with. The community provides bathing and hygiene assistance to the residents

The staff is absolutely amazing, they really take such great care of their residents and listen to the family. My father is losing his sight and they had a conference with their employees and letting them know how to handle that. I feel that he is getting so much better here than his last facility. It is smaller and it is privately owned which I really like. It is all on one floor and very easy for him to get around in his wheelchair. The transition was sop smooth and the staff were so helpful and accomdaioting. The scenery is absolutely gorgeous. We are very happy with our experience at Rosewood on the Sound.

They are very attentive to the people who need a lot of assistance. My loved one was given a jelly sandwich for dinner on numerous occasions. For what we pay, he should have more options other than that. The kitchen staff is lacking. I would not recommend.

They have a caring staff and a hands-on director. You can tell that the people there really like what they're doing, and I feel like you have to have that to be able to deal with people who have dementia and things of that nature. You can tell that they know the residents. After only a few days, they were already telling me things about my loved one that I already knew but things that they could not have known had they not been paying close attention to him. They keep the residents clean, and they learn how each resident is and then work with them according to their own specific needs and preferences. They just provide very good, very hands-on care, and they will call you and let you know what's going on. The staff are very nice.

The whole experience was very friendly, and they were extremely caring towards my mother. She was always kept clean and comfortable. Everyone was gracious and kind. The food she was given was high quality and tailored to what she could and couldn't swallow. I would recommend them to anybody.

We did a virtual tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider.

Nice facility with caring staff. It is small but it’s intimate just what my mom needed. The other reviews from April and May cannot be true as they do not have tours and still do not. They tried there best and still are. Visitation is held outdoors but it’s safe.

I love the food. It is always something new and I like roaming around in the chair.

Everyone is so nice when recreational activities are done we have so much fun.

I am new and made a lot of friends very fast.