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1009 Blossom River Way, San Jose, CA 95123
5 star
57%
4 star
23%
3 star
16%
2 star
1%
1 star
3%
8.7
Review score
27127 reviews
646 facilitiesFor pricing & availability:
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Thaddeus
-
Family/friend
5.0
Review for Brookdale San Jose
The facilities were very "homey". The staff was very friendly, professional, and compassionate. They were always there to answer questions, and contacted me if they had questions or concerns. This was in the dementia care unit, so I can't speak to the other units.
About the facility Brookdale San Jose
Welcome to the beautiful Brookdale San Jose! Here, the residents can embrace personalized quality care and round-the-clock support in a secure and welcoming environment. Located across the street from Westfield Oakridge Mall, the community gives residents easy access to movie theaters, shops, and restaurants. Before you arrive at Brookdale San Jose, the staff will learn about your care and dietary needs, as well as your activity preferences. Because this is an independent living, memory care, and assisted living community, it's easier to receive the precise care or support you need to have an all-inclusive experience. Whether you need assistance moving throughout the community, eating during meals, or accomplishing daily tasks and chores, a helping hand is provided as needed. Here, the staff prepares nutritious meals, manages the lawn care, home maintenance, and a concierge service is also available. To promote peace of mind, the staff members are available 24 hours a day, seven days a week to be alerted to an emergency, and an emergency alert system is in place, too. Some additional perks to look forward to here include the beauty/barber shop, sports bar, general store, guest suite, and fitness center.
Community Services and Amenities
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Senior living options offered
Assisted Living
Memory Care
Independent Living
Pricing for Brookdale San Jose
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Brookdale San Jose
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Compare
Brookdale San Jose
1009 Blossom River Way, San Jose, CA 95123
Atria Willow Glen
1660 Gaton Drive, San Jose, CA 95125
The Rose Garden Elderly Care
2993 Knights Bridge Rd, San Jose, CA 95132
Belmont Village San Jose
500 South Winchester Boulevard, San Jose, CA 95128
7.3
Review score
70 reviews
7.3
Review score
70 reviews
5 star
57%
4 star
23%
3 star
16%
2 star
1%
1 star
3%
9.8
Review score
107 reviews
9.8
Review score
107 reviews
5 star
58%
4 star
27%
3 star
10%
2 star
3%
1 star
2%
9.8
Review score
6 reviews
9.8
Review score
6 reviews
5 star
83%
4 star
17%
3 star
0%
2 star
0%
1 star
0%
9.5
Review score
63 reviews
9.5
Review score
63 reviews
5 star
59%
4 star
32%
3 star
6%
2 star
0%
1 star
3%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Memory Care, Residential Care Home
Care types offered
2
Assisted Living, Memory Care
Amenities at Brookdale San Jose
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- Incontinence Care
- High Acuity Care
- Non-Ambulatory Care
- Memory Care
- Diabetic Care
Meals & Dining
- Gluten-free
- Vegetarian
- Guest Meals
- Pureed Meals
- Meals Provided
- Restaurant Style Dining
- Professional Chef
- Room Service
- No Sugar
- International Cuisine
- Low / No Sodium
- Special Dining Programs
Room Amenities
- Ground Floor Units
- Garden View
- Air Conditioned
- Respite or Short Term Stays Offered
- Private patio, deck, or balcony
- Wheelchair Accessible Showers
- Cable or Satellite TV
- Kitchenette
- Handicap Accessible
Community Amenities
On-site dining options
- Café or Bistro
Transportation & parking
- Uncovered Parking
- Resident Parking Available
- Covered Parking
- Complimentary Transportation
- Transportation at Cost
- Property Convenient to Public Transit
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Butterfly garden / Hummingbird garden
- Outside Patio
- TV Lounge
- Central Fireplace
- Main Street Shops
- Beauty Salon
- Meeting Room
- Computer or Media Center
- Library
- Indoor Common Areas
- Indoor Atrium
- Outdoor Common Areas
Recreational areas
- Arts and Crafts Center
- Piano or Organ
- Billiards Lounge
- Raised Garden Beds
- Fitness Center
- Game Room
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
Languages spoken
- Spanish
Activities
- Forever Fit
- Stretching Classes
- Bible Study Group
- Devotional Activities On-Site
- Live Dance or Theater Performances
- BBQs or Picnics
- Walking Club
- Trivia Games
- Live Musical Performances
- Men's Club
- Tai Chi
- Activities On-site
- Live Well Programs
- Yoga / Chair Yoga
- Activities Off-site
- Current Events Club
- Jewish Services
- Christian Services
- Brain fitness / Dakim
- Catholic Services
- Qi Gong
- Birthday Parties
- Quilting or Sewing Club
- Devotional Activities Offsite
- Educational Speakers / Life Long Learning
- Karaoke
- Day Trips and Outings
- Wine Tasting
- Dances
- Art Classes
- Visiting Chaplain or Priest
- Reminiscence Programs
- Visiting Rabbi
- Light Therapy Programs
- Choir / Singing Club
- Sensory-based Programs
- Holiday Parties
- Gardening Club
- Other Religious Services
- Cards / Pinochle Club
- Book Club
- Bridge Club
- Happy Hour
Reviews
for Brookdale San Jose
Write a review
A Place for Mom has scored Brookdale San Jose with 7.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale San Jose has 70 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.3
Friendliness
4.2
Care Services
4.1
Staff
4.6
Meals & Dining
4.6
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored Brookdale San Jose with 7.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale San Jose has 70 reviews with an average "overall experience" of 4.3 out of 5.
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Verified Review
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1-20 of 70 reviews
Thaddeus - Family/friend
Assisted Living
May 1, 2024
Review for Brookdale San Jose
The facilities were very "homey". The staff was very friendly, professional, and compassionate. They were always there to answer questions, and contacted me if they had questions or concerns. This was in the dementia care unit, so I can't speak to the other units.
Jackie - Resident/client
Assisted Living
August 28, 2023
Bad Experience
I just spent a month at Brookdale San Jose while my house was being worked on. Warning to anyone considering this place: if you have a service dog, don't apply to live there. Two residents made life miserable for me and my dog, and the Director hassled me and didn't even talk to those residents, although I adhered to all responsibilities and rules and they repeatedly broke two major ones listed in the handbook everyone receives. Although the rest of the staff and residents were comforting and supportive, I couldn't tolerate living there any longer and instead came home to a house still being worked on.
Response from Brookdale San Jose
November 7, 2023
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
TO - Family/friend
Assisted Living
June 23, 2023
A complete and caring community.
Brookdale is clean. The staff is very caring and concerned for the residents. There are many activities to engage the residents. We picked this community, because of good reviews, it was close to home, and the caring staff.
Anonymous - Toured community
Memory Care
May 17, 2023
Tour experience
We toured with Brookdale San Jose and had an awesome experience with them! We moved my loved one into another facility and did not have a good experience, so looking back I really wish that we would have chosen Brookdale San Jose instead.
Michelle - Family/friend
Assisted Living
February 20, 2023
This is a great place but be there for your loved one!!
We picked this community, because they had avalability, and it's close to me. They acted quickly to get my friend in the facility. They need to improve on tracking medication. Also, they need to add more staff, although they are doing the best that they can. I would recommend to other families. Make sure you keep track of things, and advocate for your loved one.
Response from Brookdale San Jose
February 21, 2023
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Anonymous - Family/friend
Assisted Living
November 3, 2022
A clean pleasant environment but they are short staffed
We picked this community because, we liked the look and feel of community. The sales person was great, and the front end people were excellent. The care was not what was proposed. They were short staffed, and could not deliver what we expected. There is a huge staffing issue. My loved one has waited, a long period of time on the weekends for someone to show up to attend to them. The manager who runs assisted living were fairly new. Paperwork would take weeks, to get back and they don't respond promptly, because perhaps they are short staffed. They are very good people but staffing is a concern . I would not recommend this community for assited living.
Response from Brookdale San Jose
November 4, 2022
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
Anonymous - Family/friend
Memory Care
September 9, 2022
Things could be improved
The move in process was not smooth. They kept giving me more paperwork to fill out (after I had already paid, but dad couldn't move in until it was completed) and then dad had to have pre admissions testing completed that we weren't told about upfront. So I ended up paying for several days that he wasn't even there or able to be there. The staff was nice, but they seemed understaffed. I had requested a lift assistance device and they told me they would get it for dad, no problem. I had to ask about the status of it several times after that. One day, I was frustrated and asked them to follow up on it. The staff told me they would call and look into it. She came back in a few minutes later with the device. I was frustrated and wondered how long it had actually sat there and could have been used if they had just taken the time to bring it to his room. The food was good. The facility is kept pretty clean. His room is clean. We brought in some over the counter medicine with a Dr's note for dad, and it took me asking several times before they started giving it to him. I understand there's a process, but we're talking weeks and I feel that was way too long and really no reason for it. I'm not sure if I would recommend this facility to others.
Response from Brookdale San Jose
September 12, 2022
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed by management and used to help better serve our residents and their families.
anonymous - Family/friend
Assisted Living
September 9, 2022
Our families experience
In comparison price wise it was good, but it was clear to us that they were short staffed. The facility is beautiful with the nice gardening area - our loved one has a balcony that overlooks it. The people there on our loved ones floor were very sweet, and they would immediately engage with her. Meals seemed well balanced at first and good, but everything was so covid related –when they had a lockdown the meals had to be served in the room so the quality and service went down, and house keeping was a little inconsistent.
Anonymous - Toured community
Memory Care
June 21, 2022
Tour of Brookdale
I toured Brookdale San Jose and I liked it, the tour was a 5 out of 5.
They had a lot of nice things that seemed geared more towards assisted and independent living. On the 2nd and 3rd look, the rooms in memory care were very small and [community name removed] has a huge room that my mom stays in. So the smaller room did not appeal to me, that was the main reason we didn't choose Brookdale. I really liked that Brookdale sent me a lot of emails about caring for someone with dementia, how to choose a facility, and how to take care of the caregiver. They provided a lot of information and that impressed me; but the facility just wasn't a good fit for us.
anonymous - Toured community
Memory Care
June 20, 2022
Community Tour
We had a video tour at Brookdale San Jose. It seemed nice, but not as nice as the place we chose.
Response from Brookdale San Jose
June 21, 2022
Thank you for taking the time to provide us with your feedback.
Anonymous - Family/friend
Assisted Living
May 27, 2022
Friendly & Inviting
Brookdale San Jose has a very friendly environment. The residents are friendly and the staff are friendly. Just a very pleasant environment. Like all healthcare environments, they are short staffed for caregivers. There have been times when there just wasn't enough staff/caregivers, but they are trying to remedy it. It would also be nice to have more nursing oversight. Overall I would recommend Brookdale to others.
anonymous - Family/friend
Assisted Living
May 19, 2022
Overall pleased
Overall the facility is wonderful and beautiful. We chose Brookdale San Jose in the beginning because of the resort type of appearance and living, it is very comfortable. The convenient location of the facility was an important factor in our decision as well. The residents get a menu to choose from and the meals are very good. My mother is not walking as much anymore and in a wheelchair and she is right down the hall from the cafeteria, every time they have to come get her for meals it is an extra charge of $10 which we feel is a lot based on where she is located. I would definitely recommend them to others looking.
Dora M - Toured community
Assisted Living
May 18, 2022
My tour review
I did not like this community. I did not have a good feeling for this community and I knew that this would not be the right place.
anonymous - Family/friend
Independent Living
April 22, 2022
A Great Place
We love Brookdale San Jose. The people who live there have a tendency to take care of each other. They look out for one another and see that they get out and do things, which I love to see. The staff has always been extremely helpful at fixing things. They're very prompt with any requests. I love the apartment. It is spacious and nice, and has plenty of room for my loved one to move around with his walker. And his particular apartment has a beautiful view out the sliding glass windows, which he really enjoys.
Mitch - Family/friend
Memory Care
March 30, 2022
Found a good place for my dad
Everyone is friendly at this community and concerned for my loved ones well being here. They have activities like bowling, movies, work outs, happy hour, buses that take them on adventures in the area on wed., games like bingo and other games, arts and crafts and more for the residents to do to have a good time in the community. There are a lot of activities for them to pick from.
L D - Toured community
Independent Living
January 24, 2022
Comfortable, and Warm Feeling During the Tour and Felt Like Home
[Name removed] was fabulous during the tour and speaking us about Brookdale San Jose. The apartment was nice. [Name removed] was willing to update a little bit more before my loved one moved in. He was also able to work with us on the price of the apartment.
The only negative is we had possession of the apartment for two weeks; however, my loved one never was able to move in. Brookdale is wanting more money, even though we didn't move in.
Ginny J - Resident/client
Independent Living
January 4, 2022
Brookdale San Jose is a wonderful place to live! Great location - close to shopping centers, grocery and drug stores. Friendly and helpful staff. Residents are friendly - usually eager to help. The dining room offers many selections of food - you get spoiled! If you are in Independent Living and your health is going downhill, there are Assisted Living and Memory Care - in the same building. For 3 1/2 years I have really enjoyed walking to the lake right behind us - seeing the birds and ducks and geese fly in and out - and perhaps walk the trail around the lake - with families and bicyclists.
anonymous
Assisted Living
January 4, 2022
As soon as you walked in there's always someone at the front desk to greet you. You can always ask staff for help no matter how busy they are. Every occasion they decorate it beautifully. They always smile and care the residents more than their family. Overall it is an excellent place to stay and work. Great community.
Cristina - Industry reviewer
Assisted Living
January 4, 2022
Facility and management are great. For the residents, this is indeed a home far from home.
Nora P - Industry reviewer
Independent Living
January 4, 2022
The residents they are so friendly. Even the workers they are friendly too. The place I really like it. Beautiful.
Neighborhoods around Brookdale San Jose
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Frequently Asked Questions about Brookdale San Jose
Brookdale San Jose offers 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Brookdale San Jose 7.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (408) 445-7770 to reach a resident at Brookdale San Jose.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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