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Brookdale The Heights

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2121 Pinegate Drive, Houston, TX 77008

9.3
Review score
61 reviews
Add review
9.3
Review score
61 reviews
5 star
52%
4 star
28%
3 star
15%
2 star
3%
1 star
2%
See all reviews
8.7
Review score
27127 reviews
646 facilities
For pricing & availability:
(866) 374-4058
Brookdale The Heights
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Brookdale The Heights community exterior
88 Photos available
44 Floor plans available
Brookdale The Heights in google map
street view of Brookdale The Heights

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Anonymous
-
Family/friend
4.0
Good fit for my dad
It is apparent they genuinely care about their residents. They strive to meet all of their needs: physical, emotional, and social. Offering options for most meals would be helpful.

About the facility
Brookdale The Heights

Brookdale The Heights offers families and residents the right support at the right time. Here, the trained team members support residents' individual journeys by providing tailored care services, healthy meals, housekeeping, and engaging activities along the way. Residents in the early or mid-to-late stages of dementia can find support through exclusive programming and consistent care assignments. Additionally, a variety of engagement areas have been sprinkled throughout the community to provide opportunities for gardening, kitchen work, handyman help, and other meaningful and familiar tasks. Residents’ needs and safety are monitored day and night, and the caregivers are prepared to assist with medication management, bathing, grooming, and other activities of daily living. Best of all, the staff is available 24 hours a day, seven days a week to be alerted to an emergency. An emergency alert system is also used to provide peace of mind.

Thanks to lively activities and amenities, each day can be filled with endless fun. Join the pizza club or attend game nights, brain fitness classes, bowling, and more. The beauty is that you ultimately decide how to schedule your time. Enjoy a peaceful night reading in the library, cozy fireside living room, or reserve the community room to...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale The Heights

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale The Heights

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Brookdale The Heights community exterior
Brookdale The Heights

2121 Pinegate Drive, Houston, TX 77008

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Atria Westchase

11424 Richmond Avenue, Houston, TX 77082

Village on the Park at Steeplechase
Village on the Park at Steeplechase

12102 Steepleway Blvd, Houston, TX 77065

Ella Springs Senior Living Community
Ella Springs Senior Living Community

16700 Ella Blvd, Houston, TX 77090

9.3
Review score
61 reviews
9.3
Review score
61 reviews
5 star
52%
4 star
28%
3 star
15%
2 star
3%
1 star
2%
9.8
Review score
99 reviews
9.8
Review score
99 reviews
5 star
71%
4 star
20%
3 star
6%
2 star
3%
1 star
0%
9.8
Review score
69 reviews
9.8
Review score
69 reviews
5 star
58%
4 star
30%
3 star
4%
2 star
1%
1 star
7%
9.7
Review score
98 reviews
9.7
Review score
98 reviews
5 star
80%
4 star
13%
3 star
3%
2 star
0%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Brookdale The Heights

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • Special Dining Programs
  • Low / No Sodium
  • No Sugar
  • Room Service
  • Anytime Dining
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided
  • Gluten-free

Room Amenities

  • Air Conditioned
  • Kitchenette
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Outdoor Common Areas
  • Library
  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Beauty Salon
  • Outside Patio
  • Central Fireplace

Recreational areas

  • Raised Garden Beds
  • Piano or Organ

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Happy Hour
  • Pet-focused Programs
  • Holiday Parties
  • Gardening Club
  • Sensory-based Programs
  • Activities Off-site
  • Activities On-site
  • Light Therapy Programs
  • Live Well Programs
  • Reminiscence Programs
  • Live Musical Performances
  • Trivia Games
  • Art Classes
  • BBQs or Picnics
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Dances
  • Wii Bowling
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Devotional Activities Offsite
  • Forever Fit
  • Stretching Classes
  • Birthday Parties
  • Brain fitness / Dakim

Reviews

for Brookdale The Heights

9.3Review score61 reviews
9.3
Review score
61 reviews
5 star
52%
4 star
28%
3 star
15%
2 star
3%
1 star
2%
Brookdale
8.7
Review score27121 reviews646 communities
Write a review
A Place for Mom has scored Brookdale The Heights with 9.3 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Brookdale The Heights has 61 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.1
Staff
4.8
Meals & Dining
4.7
Activities
4.1
Value for Cost
4.2
A Place for Mom has scored Brookdale The Heights with 9.3 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Brookdale The Heights has 61 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Brookdale
8.7
Review score27121 reviews646 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 61 reviews
Anonymous - Family/friend
Assisted Living
March 25, 2024
4.0
Verified Review
Good fit for my dad
It is apparent they genuinely care about their residents. They strive to meet all of their needs: physical, emotional, and social. Offering options for most meals would be helpful.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
March 6, 2024
5.0
Verified Review
Great management, caring staff
I believe the director, [name removed], makes the facility run the (excellent) way it does. We CC transferred my mom to a different Brookdale when we relocated and had a VERY different experience.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jackie - Family/friend
Assisted Living
November 3, 2023
4.0
Verified Review
Review for Brookdale The Heights
We picked this community because it was close to home, activities to keep him busy and it was feasible with our budget. It is nice. People are friendly and they keep you informed of your loved ones' care.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Toured community
Assisted Living
June 26, 2023
4.0
Verified Review
Tour experience
The virtual tour of Brookdale was very pretty, but first impression was more stiff and formal with a very strong "sales" approach where [name removed] was bright and welcoming and made me feel like they wanted to help me. For someone able to spend more and wanting a more formal atmosphere it would be great, but my uncle is a more casual kind of guy. It was also considerably more expensive- out of my uncle's price range. I could give it a 5 but hesitate just because it was a little to sales oriented instead of making me feel it could be my uncle's new home. The person did a nice job of showing me around.
Anonymous - Family/friend
Memory Care
June 22, 2023
3.0
Verified Review
Not a fit
My loved one was previously a resident at Brookdale The Heights for several months and it was not a good fit for him. Suggestions for improvement: better communication and clear lines of the chain of command would help. I would not recommend this facility to others.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
3
Response from Brookdale The Heights
November 7, 2023
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Anonymous - Toured community
Assisted Living
June 13, 2023
5.0
Verified Review
Review for Brookdale The Heights
It wasn't 100% memory care. My dad did not like being confined to a small area when he knew that others could move about freely. It was lovely people there.
Julie F - Family/friend
Assisted Living
February 13, 2023
5.0
Sister of new resident
My sister has numerous and unique debilitations. The management and caregiving staff at Brookdale Heights have been very sensitive to her needs. My sister feels safe and well cared for. I feel so grateful that the staff is very open to communicating with me and tweaking their care plan as they get to know her to provide the best care possible.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
S M - Toured community
Assisted Living
December 23, 2022
5.0
I'm planning on moving in there1
I rarely do reviews, but I think this place, Brookdale, The Heights deserves my enthusiastic comments. First, to me, is one of the most important...I felt warmly received in a clean and healthy environment. The staff seemed to be very attentive, caring, and warm with the residents. And, they've got chickens! Seems like a unremarkable thing, but to me it shows the staff's attention to the interest and hobbies of the residents. I strongly felt like (name removed), I think she's the manager, would always be very responsive to my needs. I'm planning on move in there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Jeff Kluttz - Toured community
Assisted Living
December 23, 2022
5.0
Lovely & peaceful
I've visited a friend at this facility. It's lovely, clean, and has a very friendly and knowledgeable staff. The layout is nice and spacious and the residents I encountered seemed truly at home. I also love that they have pets and even raise chickens at a nice outdoor coop for the residents to enjoy.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
E Santamarina - Family/friend
Assisted Living
December 23, 2022
5.0
They Grow on you...
Not going to lie, I was skeptical. When looking for a nursing home, all places preach of their benefits, but you have to pick someplace. Brookdale has grown in our estimation. It's tough to let go of responsibilities you've assumed caring for your elderly parent. Whether it's Vaccination access, meds administration, Medicare recs, Brookdale the Heights has demonstrated they have the resident's and their family's interest at heart. What is most important however is how much staff truly cares for residents. My Mom was hospitalized and returned and has been moved to the memory care unit as she's in hospice care now. But almost all staff at her old building have come by to say hello, one member asking me if I wanted pictures he has of her (she's a regular at bingo now). That kind of affection is priceless. The management has been flexible and worked with us as we managed the transition from assisted to hospice. It's been a great support. I wish I could give 6 stars for staff friendliness.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Mary W - Resident/client
Assisted Living
December 22, 2022
5.0
Great place
The place has cooks that cook good food. The grounds are lovely as well with lots of green space. The activity director, (name removed) does a great job! I appreciate how they keep the place clean as well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Derek V - Industry reviewer
Assisted Living
December 22, 2022
5.0
It’s a yes for me
Brookdale the heights is a beautiful community located conveniently inside the loop. Employees are well trained and passionate about elderly care. This is exactly where I’d want my parents to live. Highly recommend!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Tonya R
Assisted Living
December 22, 2022
5.0
HAD A GREAT TIME WHILE ON A VISIT
THE STAFF WHERE SO NICE AND FRIENDLY AND THE FOOD WAS GREAT I SAW RESIDENT'S DOING ACTIVITIES AND THEY WHERE ENJOYING THERE SELF'S. IT'S ALSO CONVENENT FOR ME CAUSE IT'S NOT TO FAR FROM WHERE I LIVE SO I CAN STOP BY ANYTIME
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Mary B - Resident/client
Assisted Living
October 14, 2022
5.0
Friendly and Beautiful
I’ve lived here for a year and the staff are really friendly and helpful. I enjoy taking daily morning walks, there’s beautiful outdoor space. The food is better than I expected and it’s just been nice to have more people to socialize with.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Joseline M - Industry reviewer
Assisted Living
May 16, 2022
5.0
Community is clean, well kept, friendly/caring staff and have events to keep residents engaged. They handled the ongoing pandemic so professionally and made it top priority to keep residents & staff safe.
V H - Family/friend
Assisted Living
April 27, 2022
4.0
Verified Review
Great Value for the money
The value for the cost at this community is very good. They have activities like a cowboy day, they also have puzzle activities and more for the residents to do to stay occupied and busy in the community. The staff try very hard, I feel like at times they may have been stretched thin but they all try really hard in the community with the residents.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Annie W - Family/friend
Assisted Living
April 1, 2022
5.0
Brookdale Heights gets thumbs up
My brother needed a place to recover from several medical issues and in a short time we found Brookdale Heights and their team who guided us through the set up process, loaned furniture and made him feel right at home. We highly recommend Brookdale Heights for the caring staff, lovely setting and good meals.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kenneth M - Family/friend
Assisted Living
March 25, 2022
5.0
Family
The caring nature of the staff. Everybody goes above and beyond and everyone is there to help. The food is nutritional and tastes good. I feel if I do have concerns they’re addressed in a timely manner. I truly don’t think my mom could be at any other place; this is the 4th place my mom has lived in and by far the best. This is about as close to a family as a community can get.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Debbie L - Toured community
Assisted Living
March 15, 2022
5.0
Extra Mile
Visit was very informative without pressure. The food was excellent and they went beyond for us. The place is beautiful with lots of natural light and very clean.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Laura L - Family/friend
Memory Care
March 8, 2022
5.0
Verified Review
A Perfect Place for Mom
If you have the financial resources to place your loved one here, this would be my first choice. The community was able to guide me through the process and give me resources to make the right decisions for my loved one. The staff were very proactive to respond to any situation when I had questions or concerns about.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Viewing 1-20 out of 61 reviews

Neighborhoods
around Brookdale The Heights

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Brookdale The Heights

Brookdale The Heights offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale The Heights 9.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (281) 979-4486 to reach a resident at Brookdale The Heights.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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