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Carlton Senior Living San Jose

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380 Branham Ln fax# 408-972-0808, San Jose, CA 95136

16 reviews
Add review
5 star
43%
4 star
19%
3 star
38%
2 star
0%
1 star
0%
See all reviews
For more information about senior living options:
(866) 374-4058
Carlton Senior Living San Jose
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Carlton Senior Living San Jose
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anonymous
-
Family/friend
5.0
An Enjoyable Experience For Mom
My mom is really liking her new home. She likes to play bingo and even won a game recently and called to tell me. The community is a very nice and clean place and it is close to my home. Overall, we are happy with our choice for my mom.

About the facility
Carlton Senior Living San Jose

Carlton Senior Living San Jose in San Jose, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

Independent Living

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Amenities
at Carlton Senior Living San Jose

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Kosher
  • Vegetarian
  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available
  • Transportation at Cost

Pets

  • Cats Allowed
  • Pet Care Available
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Services

  • Beautician

Languages spoken

  • Italian
  • English
  • Farsi
  • Chinese
  • Spanish
  • Filipino
  • German
  • French
  • Japanese

Activities

  • Devotional Activities On-Site
  • Activities Off-site
  • Devotional Activities Offsite
  • Activities On-site

Compare

Carlton Senior Living San Jose
Carlton Senior Living San Jose

380 Branham Ln fax# 408-972-0808, San Jose, CA 95136

Atria Willow Glen
Atria Willow Glen

1660 Gaton Drive, San Jose, CA 95125

The Rose Garden Elderly Care
The Rose Garden Elderly Care

2993 Knights Bridge Rd, San Jose, CA 95132

Belmont Village San Jose lobby
Belmont Village San Jose

500 South Winchester Boulevard, San Jose, CA 95128

Review score not available
9.8
Review score
107 reviews
9.8
Review score
107 reviews
5 star
58%
4 star
27%
3 star
10%
2 star
3%
1 star
2%
9.8
Review score
6 reviews
9.8
Review score
6 reviews
5 star
83%
4 star
17%
3 star
0%
2 star
0%
1 star
0%
9.5
Review score
63 reviews
9.5
Review score
63 reviews
5 star
59%
4 star
32%
3 star
6%
2 star
0%
1 star
3%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Memory Care

Reviews

for Carlton Senior Living San Jose

16 reviews
5 star
43%
4 star
19%
3 star
38%
2 star
0%
1 star
0%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Carlton Senior Living San Jose with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Carlton Senior Living San Jose has 16 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.3
Friendliness
4.3
Care Services
4.2
Staff
Meals & Dining
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored Carlton Senior Living San Jose with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Carlton Senior Living San Jose has 16 reviews with an average "overall experience" of 4 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-16 of 16 reviews
Rich - Family/friend
Memory Care
September 10, 2018
2.5
Verified Review
Overcharging
This is a really nice facility. I am rating them lower because they are charging my mother extra for service they are not performing. My mother takes blood thinners and they charge me $200 per month for monitoring it. They actually don't do anything. I talked with the Nurse Practitioner from the Medicare Advantage plan and she is in there every week and does all the work associated with managing her anti coagulation medication. Perhaps people on other health plans require more effort. Unfortunately it looks like corporate policy over fairness.
Cleanliness
4
Friendliness
4
Value for Cost
2
Care Services
2.5
Activities
4
anonymous - Toured community
Memory Care
October 28, 2016
3.0
Very nice community, Philip was an awesome tour guide and very knowledgeable about the community and residents. The community did not have quite the active and "neighborly" feel that my mother is looking for, but the residents we spoke with seemed very happy there!
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
September 20, 2016
5.0
Verified Review
An Enjoyable Experience For Mom
My mom is really liking her new home. She likes to play bingo and even won a game recently and called to tell me. The community is a very nice and clean place and it is close to my home. Overall, we are happy with our choice for my mom.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
July 27, 2016
4.0
Verified Review
A Good Experience
My relative is doing fine at Carlton Senior Living San Jose. It has been going well for him and has been getting a positive experience.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
March 4, 2016
5.0
Review of Carlton Senior Living San Jose - San Jose, CA
Loved this place. Very clean and friendly. Very comprehensive tour given by Patricia. Residents gave me unsolicited recommendations.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
March 25, 2015
4.0
Verified Review
nice overall
There was a little miscommunication between the staff and my parents whereby they did not realize that they were going to be the ones making certain decisions, and a few things went wrong due to that miscommunication. Other than that things have gone pretty well overall. It is a nice place with nice staff.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
January 14, 2015
3.0
Verified Review
You'd want to hang out there!
I'm very happy with them. It's very upbeat and positive! It's a very pleasant place...you'd want to hang out there! It even smells good! The staff is very friendly and everything from cleanliness to services provided is excellent.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
June 25, 2014
4.0
Verified Review
Toured Tuesday, June 24 @ 1...
Toured Tuesday, June 24 @ 11:00 am. Very nice. Community seems large. Staff very nice. Residents seem very happy. Very clean, friendly. Has all the amenities. Lower rating because of pricing.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
January 16, 2014
3.0
Verified Review
South San Jose location. D...
South San Jose location. Don't know if Mom would like this location. Did not like apartments and studios seemed claustrophobic. The dining and entertainment areas were very nice. Very long waiting list for one bedroom...6months. Would not consider studio at this facility. Did not see memory care area. Could be cleaner.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Peggy - Toured community
Memory Care
August 23, 2013
5.0
Verified Review
Loved It!
I really loved it. I had a great lunch over there and they were very nice. It was a toss up between this and another one. If we had lived closer there I would have picked that one. It was really pretty and you want them to have a comfortable place to live. The Carlton Plaza was awesome!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Tina - Family/friend
Memory Care
July 27, 2013
5.0
Verified Review
great place
So far, so good.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Satisfied Customer - Family/friend
Memory Care
June 22, 2013
5.0
Verified Review
Pets allowed
The reason we chose Carlton Place for my mom is because they allowed her to bring her two cats, which was a big deal for my mom. The area is beautiful and they have lots of trees in the back. They have a smoking area with a gazebo so it is shaded. The staff is very friendly and they know the family members of the residents and address them properly. Carlton Place is just a fantastic place and I would highly recommend it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
A Place For Mom Customer - Toured community
Memory Care
April 4, 2013
5.0
Verified Review
This was my first choice. Excellent ...
This was my first choice. Excellent customer service by Lauren Powell. Had a lovely lunch and visit with one of the residents. Excellent tour with Lauren. Only two downsides were its distance from Willow Glen and that we wished one could have option for 2 meals a day (for flexibility). Beautiful. Friendly. Clean. Very nice place, and neighborhood.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
A Place For Mom Customer - Toured community
Memory Care
December 27, 2012
5.0
Verified Review
Very nice. Good size Good food, fine ...
Very nice. Good size Good food, fine salad bar, flexible eating times. Outdoor parking. Fine amenities.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
3.0
Verified Review
Building and shared areas are beautif...
Building and shared areas are beautiful but rooms are quite small and no stove (small microwave and fridge/sink)
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
A Place For Mom Customer - Toured community
Memory Care
December 17, 2012
3.0
Verified Review
A little disappointed. They didn't ha...
A little disappointed. They didn't have us scheduled. so we needed to wait a while for someone to show us around and then she couldn't show us the rooms only the property. Nice grounds and property, but not impressed w/ staff and their friendliness. It was more about how we didn't have a tour booked, then helping us.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-16 out of 16 reviews

Neighborhoods
around Carlton Senior Living San Jose

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Frequently Asked Questions
about Carlton Senior Living San Jose

Carlton Senior Living San Jose offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Call (408) 972-1400 to reach a resident at Carlton Senior Living San Jose.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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