Stellar Senior Living

Sometimes what the menu shows and what they have can be different or doesn't really match the description; if my wife orders her meal it frequently gets delivered late or a couple of times the order has been lost...for $10, you might expect a better experience. I think the personnel are friendly and try to do a good job so I don't have any real issues there...I'm sure staffing is a challenge in today's environment.

The Oaks has exceeded expectations. My dad was in 3 group homes so I've had experience with senior services before. We had a very short time frame and a lot of difficulties with our mom being discharged from a rehab center. [name removed], the family advisor and [name removed] the Director were very experienced navigating all of those complexities. Our mother is very happy with the staff and the food. The fact that they have open kitchen hours all day and not three separate time frames for breakfast lunch and dinner really says a lot about their commitment to give every resident the flexibility to live a Lifestyle and routine that they are comfortable with. As we know, moving a loved one to a facility and out of their own home is a big adjustment for everyone so yes, there have been adjustments, but we have no complaints about the Oaks.

My loved one is currently a resident at The Oaks and the experience has been great for her at this facility so far. We have had only positive experiences with them for my loved one. Based on our/our loved one's experience, I would definitely recommend The Oaks to others as an option for Memory Care.

I am comfortable and well cared for. Sure, I would recommend to others.

Moved my mother to Northstar from Arizona. She has been so much happier. The food has been good, friendships have been made very quickly, and she feels like she's home instead of in an "institution." The staff have been stellar at accommodating her needs. They were very patient while she got used to a new place and let her explore on her own and when she needed assistance with anything, they were there with a smiling face and happy disposition. Absolutely fabulous!

I feel like I went over my mother's medical history very clear during the tour process. However, after four months they could no longer care for her. The community was wonderful and it would've been our preference to stay because she was so happy.

The best thing about it is everybody's very kind and everybody knew her name within the first day of being there which means a lot of people and I just never had any problems in the few months. We've been there so I like that. Honestly, I like that you can get food all day that was huge because my mother-in-law does not adhere to strict breakfast lunch and dinner times so it's sunny as that sounds. That was one of my favorite things.

5 for all. The Groves is clean, the staff is friendly, they have food choices, lots of activities, staff is willing to listen and do what's best for the resident. Value is probably good. All facilities seem high priced. There's been a learning curve, which is expected. There is one way of managing all residents, no matter their level of memory care. I'm guessing this is standard? The staff is willing to listen and adapt as much as they can.

The staff at The Groves are always available and wonderful to work with. From the first point of contact [name removed], the nurses, and the dining staff, they are all amazing and caring professionals that make you feel at home. I would recommend The Groves to others.

She's done really great there. We're very happy. It is a much better experience than her previous facility. Very friendly staff. Great help and assistance. Love all the activities. Very easy to get involved and make friends.

The former Family Advisor, [name removed] was hands-on and visible to residents and their families. The new guy hasn't reached out, or at least not to me. Most things are running the same. My mom moved in in [date removed]. Ownership changed in March, same year. The compassion [name removed] showed for me and my mom. His word was good as gold and the lack of a family advisor is missed. I have never has to navigate assisted living before and toured several facilities. People make a place great. Thank heaven they kept [name removed], the girl at the front desk. She's the best since [name removed] is gone.

My mother is currently a resident at Lincoln Court and the experience has been great so far. She is happy and engaged. She is treated like a human by people who care. We moved her here from a different facility and things are much better for her here.

Based on the other ones we saw, we thought it was the best. They just have a very good balance of things, the facility is nice, it's all indoors, the meals are quite good and vary every day, staff has been pretty friendly, and it's a fairly reasonable price. We went to a place that had much less and was about 40% More expensive.

My mother was previously a resident at Winslow Court and the experience was great. As for the value for cost, it is very difficult for our elderly's families to afford what all facilities are charging. Overall, I would recommend this facility to others.

I'm happy to say that she really enjoyed her brief stay there. Unfortunately she didn't stay long because her disabilities caused her to be in and out of hospitals. Extremely positive and cheerful atmosphere. Very clean. The food was much better than average. Lots of activities. It's a great place, and I may come back when it's my time.

The staff at The Oaks has been nothing short of SPECTACULAR in caring for my mother since we moved her to assisted living! [name removed] & [name removed] spent many hours with her making sure they hung all of her family pictures and very heavy personal metal art to her particular liking….always with a smile on their face and kind demeanor despite her giving them a hard time. Kevin is always available to make certain my mother feels seen and heard and important. The chef prepares very tasty food everyday and my family enjoys many meals in the dining room with gramma. Thank you to all the smiling kind servers, front desk folks and all other staff that I have not mentioned by name here…. YOU are all EXTREMELY APPRECIATED by my entire family.

After touring four Assisted Living Centers, we chose Southgate because the staff were so friendly and welcoming. They go out of their way to make each person feel valued and cared for. There is always lots of activities to do and outings to go on. Housekeeping does a great job and laundry is done weekly. The dining room looks like a nice restaurant and often have live entertainment with music. The meals could be healthier. Overall, my father and I were happy with our experience at Southgate.

The staff was like my extended family. The best communication. They loved and took such great care of my mom. She love them, too. Housekeeping was great ... maybe too good .. lost two dentures. Move in was great even though my mom was at first fighting it, but they were so patient with her and helped me from having a panic attack. Food is hard to judge for a dementia patient. Mom was hard to please, but they tried all kinds of options. I can't speak enough good about this place. I am still friends with some of the staff and visit when I am in Idaho Falls! I highly recommend this facility!

I have toured many places and finally decided to pick this place. The staff smiles and greets my mom and me by name. It feels like coming home not moving in to a big place. Leadership has all come to introduce themselves and each one has taken the time to really get to know mom so we feel like we a part of a big family. Every Friday there’s been some music groups for her to listen to. The other people who live there are just the sweetest people and some have even tried to come ask her to join them for lunch. I was hesitant to move her out of her home but she didnt move from her home she just moved to a new home with a bigger family. Thank you so much for being such angels you truly are heaven sent.

Beautifully designed and interior decorated. Modern and clean. This place looks like a 5 star hotel with outstanding amenities. Opportunities for activities are ongoing. The staff is extremely friendly and helpful. It is a joy to visit my Mom.